News More News
Community Health Workshop Planned for August
We’re working on finalizing speakers for PRC’s fourth annual Online Community Health Workshop to be held each Wednesday in August. Session descriptions and registration information will be posted just as soon as they become available. Check back often for updated details.More »
Value-Based Purchasing Keeping You Up at Night?
With PRC’s Compliance Tracker, you’ll always know where you stand. View a short video featuring our HCAHPS Compliance Tracker tool. More »
Events All Events
- HCAHPS Blue Ribbon Team Delivers Exceptional Experiences - WebChatStarts: 1:00 pmEnds: June 25, 2013 - 2:00 pmDescription: Register at: http://bit.ly/PRCeducation
- Powerful Storytelling - WebChatStarts: 1:00 pmEnds: July 23, 2013 - 2:00 pmDescription: http://bit.ly/PRCeducation
Recent Blog Postings
Scripting – The Checklist Approach for Improved Communication »
Contributor: Teira Gunlock, MHA, Client Education Consultant “Scripting” in healthcare describes specific phrases that caregivers use to increase patients’ understanding of the care, improve perceptions of the hospital, communicate reasons behind actions, etc. Quint Studer often talks about “key words at key times,” which are simply mini-scripts. Examples include saying, “for your privacy” to patients ...PRC Unveils New Look for Corporate Website »
You may notice a fresh, new look on our website, www.PRConline.com. We’ve done some spring cleaning with you in mind, placing the information you need to know right up front. Login to PRCEasyView.com®, register for our educational online sessions, visit our social media links and find out what is happening at PRC today and in the ...2013 Breakout Session Line-Up Announced »
PRC has selected 16 dynamic, patient-focused educational sessions to form our 2013 breakout session lineup. Start planning your conference experience today!We have long known that healthcare organizations with strong physician and employee perception scores are significantly more likely to also garner loyalty from these same stakeholder groups. What has perhaps been overlooked is the important role that employee engagement plays in the successful delivery of healthcare services, as well as the ultimate impact on patient ...