PRC marketing and healthcare perception
PRC Achievement Award Registration: patient perception and care
PRC Achievement Award Registration: patient perception and care

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Welcome to the 2008 PRC Achievement Awards application page. The application deadline has passed and the award winners will be announced shortly.

Thank you for your entries and please read below to learn more about the Achievement Award process. We look forward to your 2009 Achievement Award entries.


2008 PRC Achievement Awards
The goal of the Achievement Awards is to recognize health care managers and organizations that have enhanced their patients’ perception of care by focusing on the Key Drivers provided to them by PRC. The PRC approach to patient perception provides Key Drivers to help managers determine what is most important in their patients’ perceptions. Organizations, departments, teams, and units use PRC Key Drivers as a guide for setting goals and objectives, and as a source of direction when determining operational priorities. Entries for the 2008 PRC Achievement Awards that demonstrate a concerted approach to improve patient perception by focusing on Key Drivers will be considered to be exemplary entries. Entries should provide detailed discussions of customer learning efforts, improvement strategies, staff training, or other initiatives that helped to improve Key Driver scores.

Categories of Entry: Award categories are based on patient population. Awards will be given in the following 17 categories:

Inpatient Cancer/Oncology Inpatient Cardiology/Telemetry
Inpatient Medical Inpatient Medical/Surgical
Inpatient Neurology Inpatient OB/Gyn
Inpatient Orthopedics Inpatient Pediatrics
Inpatient Rehabilitation Inpatient Surgical
Inpatient Transitional Care Emergency Care
Home Health Outpatient Diagnostics
Outpatient Surgery Urgent Care
Outpatient Clinic  


Award Levels: PRC will award Platinum, Gold, and Silver awards based on the compiled score of all the judges. If no entry reaches the set threshold then no award will be given in that particular category.

Award Rules: Entries may be submitted on behalf of a hospital, a team, a unit or a department, as long as the data is based on Key Drivers from PRC’s research and the entrant is a current PRC client. All entries much be electronic (via e-mail), and attachments such as examples, forms used, education tools, etc are welcome, but must also be scanned or photographed and submitted electronically. A project or improvement initiative can only be entered once, under one category.
 
 
 

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