PRC Online - Presentation Application

11th Annual PRC Excellence in Healthcare Conference
SAN DIEGO, CA - JUNE 6-9, 2010 - HYATT REGENCY LA JOLLA AT AVENTINE

Submit Your Proposal Online

PRC’S EXCELLENCE IN HEALTHCARE CONFERENCE is an opportunity for all levels of healthcare professionals – including CEOs/COOs, physician relations directors, healthcare marketers, patient perception professionals, human resource directors, and nurses to share “best practices” and network with colleagues from across the nation.

We are looking for speakers with innovative strategies that have successfully improved their organization’s areas affecting patient, employee and physician loyalty, consumer perception, healthcare marketing and planning. Proposed sessions should include case study information with nuts and bolts strategies that have successfully improved your organization.

Per the continuing education offerings, the key objectives for conference sessions are:

Cite behaviors by physicians and healthcare professionals that will help employees, physicians and patients have excellent experiences with the healthcare organization.
Analyze how customer service best practice techniques can be implemented in their organization to improve their customers' healthcare experiences.
Detect shortfalls within their organization that hinder physicians and healthcare professionals from providing excellent patient care.

Chosen sessions will include multiple details on how the organization achieved success, including both the failures and achievements, along with useful ideas attendees can bring back to implement in their own organizations.

You may propose to present as a single speaker, as dual speakers, or as a moderator with two to four panelists. The majority of sessions will be one hour in length, including questions and answers. Select sessions may be two hours in length.

RECOMMENDED SESSION TOPICS

Use the following list as a guideline of topics that may apply to Patient Loyalty, Employee Loyalty, Medical Staff Loyalty, Consumer Perception, or how to tie it all together.

•	Departmental Satisfaction (Inpatient, Outpatient, Laboratory, ED, etc.)
•	Communicating Results
•	Improving Specific Key Driver Scores
•	Implementing New Programs
•	HCAHPS
•	Motivating Staff
•	Building Relationships
•	Retention & Recruitment
•	Referral Programs
•	Improving Managers’ Skills
•	Culture Change
•	Hiring for Success
•	Increasing Market Presence
•	ROI
•	Organizational Image
•	Coordinating Patient, Medical Staff, and Employee Perception Programs

SELECTION CRITERIA

All proposals submitted by Friday, January 15, 2010 will be assessed by a committee for the incorporation of the following:

•	Relevance – Importance and timeliness of topic; relevance to your PRC research.
•	Ease of Replication – Details of presentation allow participants to easily implement all or parts of it within their organization.
•	Innovation – Originality, timeliness and specificity of proposed material.
•	Speaker Collaboration – Preference will be given to sessions presented by different stakeholders, such as a joint presentation by a CNO and ED physician.
•	Style – Use of props, handouts, and incorporation of graphics and photos.
•	Impact – How the proposed session has impacted your organization. Including specific result information such as increases or decreases in PRC survey scores is strongly encouraged. Award winners speaking on how they achieved award status will receive preference.
•	Interactivity – Participants are encouraged to work and learn together during the presentation.

All proposals must be received by Friday, January 15, 2010.
Accepted presenters will be notified via e-mail by Monday, January 25, 2010.

APPLICATION FOR PRESENTATION

Presenter:
This individual will receive all communications and will be responsible for
delivering the communications to each co-presenter.

First Name:

Middle Name/Initial:

Last Name:

Suffix:

Job Title:

Organization:

Mailing Address:

City:

State:

Zip:

Phone Number:

Fax Number:

E-mail Address:

Biographical Brief:
To be read aloud for speaker introductions at session.

Presentation Category:
	Patient Loyalty/Satisfaction
	Medical Staff Loyalty/Satisfaction
	Employee Loyalty/Satisfaction
	Consumer Perception
	Other

Presentation Format:
	Strategy Session: a focused presentation on a cutting-edge strategy
	Case Study: a project report with detailed background information and measured results
	Panel Discussion – interactive discussion with moderator and 2 - 4 panelists

Presentation Length:
	60 minutes
	120 minutes

Suggested Title:

Target Audience:
(who would best benefit from your presentation? Nurses, nurse managers, HR directors, etc.)

Target Audience Skill Level:
	Beginner
	Intermediate
	Advanced

Co-presenters (Up to four additional presenters)

Co-presenter #1:

Full Name:

Job Title:

Organization:

Phone Number:

Fax Number:

E-mail Address:

Biographical Brief:
To be read aloud for speaker introductions at session.

Co-presenter #2:

Full Name:

Job Title:

Organization:

Phone Number:

Fax Number:

E-mail Address:

Biographical Brief:
To be read aloud for speaker introductions at session.

Co-presenter #3:

Full Name:

Job Title:

Organization:

Phone Number:

Fax Number:

E-mail Address:

Biographical Brief:
To be read aloud for speaker introductions at session.

Co-presenter #4:

Full Name:

Job Title:

Organization:

Phone Number:

Fax Number:

E-mail Address:

Biographical Brief:
To be read aloud for speaker introductions at session.

Written Materials:

Summary:
(50-75 word description of presentation in paragraph format. This will be used in our promotional materials. Please make sure that your description accurately matches the content of your presentation.)

Bullet Points:
Bullet points indicating what attendees will learn.

Specific Results:
Such as awards and/or increases in PRC survey scores to show how the proposed session has impacted your organization.

Speaker Handout and Information:

If your presentation is selected, you will be required to:

Submit final presentation materials – Power points and handouts are due by Friday, April 9, 2010 to JBinder@PRConline.com. This information will be available for attendees to download before, during and after the conference.

Register for the conference – Each speaker will receive 50% off the regular $800 conference registration fee (up to two presenters per single session), resulting in a conference fee of $400 each. Speakers are not eligible for the 10% Early Bird or Group Discounts. Transportation, meals, lodging and other incidentals are the responsibility of each presenter.

I understand that I must submit my final presentation in
an electronic format to Janna Binder at JBinder@PRConline.com by
Friday, April 9, 2010.

I give PRC permission to duplicate my presentation and handouts, distribute to attendees and to include on the conference proceedings
CD.

I agree to have my session audio recorded and photographed to be
used for conference proceedings CDs and future conference materials.

I understand that as a speaker I will be required to register for the
conference and I am responsible for paying all travel-related expenses
for my presentation.

As a speaker, I agree on behalf of myself and my co-presenters to meet all speaker deadlines established by Professional Research Consultants, Inc.

SPEAKER DEADLINES

January 15, 2010
Speaker proposals due
Submit online at www.PRConline.com/conference

January 25, 2010
Accepted speakers will be notified by email.

April 9, 2010
Final presentations and handouts due in an electronic format to:JBinder@PRConline.com

June 6-9, 2010
Presentations are made at the 11th Annual PRC Excellence in Healthcare Conference at the Hyatt Regency La Jolla in San Diego, CA.

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